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  • 24-Hour Crisis Care & Service Enrollment: 1-877-685-2415

Your Rights & Privacy

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We want to make it easy for you to receive the services and supports you need.  The Trillium Enrollee & Family Handbook contains information to help you access services for mental health, substance use, and intellectual or developmental disabilities.

Inside the Enrollee & Family Handbook you will find . . .

    • Where to call when you need help
    • A list of your rights and responsibilities
    • How to receive services
    • How to register a concern or grievance
    • Trillium contact information

Have Questions? Need More Information?

During regular business hours, 8:30 am to 5:00 pm, you may call our toll-free number 1.866.998.2597 to:

  • request further information about this handbook or services it describes
  • receive interpretive assistance in a language other than English
  • have a print version of this handbook mailed to you

We answer crisis calls 24 hours daily, 365 days a year through our toll free Crisis Care & Service Enrollment line, 1.877.685.2415.  If you are experiencing a crisis, a licensed clinician will link you to a Mobile Crisis Team near you.

Trillium requires priority admission to all women who are pregnant and injecting drugs, pregnant and using substances and other individuals who are injecting drugs.