NCDHHS Information

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NCDHHS Information

After the Tailored Plans launch, providers will change all information to be reflected in directories using NCTracks. Please visit the NCDHHS page below for details on trainings regarding these changes.

NCTracks Provider User Guides & Training

Helpful Links

Updated Provider Fact Sheets

NCDHHS updated Fact Sheets in the NC Medicaid Managed Care Provider Playbook to reflect the July 1, 2024, launch of Tailored Plans.

Frequently Asked Questions and Answers - Medicaid Providers
Provider Playbook
Day One Provider Quick Reference Guide
What Providers Need to Know: Part 2 – After Tailored Plan Launch
Tailored Plan Provider Contracting Deadlines Questions and Answers
NC Medicaid Provider and Health Plan Lookup Tool
What Providers Need to Know: NC Health Choice Move to Medicaid
NC Medicaid Managed Care: Provider Training

NCDHHS Past Webinar

NC Medicaid Managed Care Hot Topics Webinar Series Archive
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