Member Document Library

• Access Point Rack Cards
• Accessing Care Brochure
• CIT Brochure 
• CFAC Brochure
• EPSDT brochure
• HOP Brochure
• Individual & Family-Directed Supports Brochure
• Intellectual Developmental Disability (I/DD) Services Array Brochure
• Mental Health First Aid Brochure
• Member Appeals Brochure
• NEMT brochure.
• Quit for Life Brochure.
• Tailored Care Management Brochure
• Weathering the Storm Pamphlet
• Member Grievances Brochure
• Recognizing Warning Signs of Alcohol or Other Drug Use in Adult
• Recognizing Warning Signs of Alcohol or Other Drug Use in Teen

• Trillium Choose Independence Application Form
• Trillium Human Rights Committee Application Form
• Trillium Health Equity Council Application
• Trillium Registry of Unmet Needs” (RUN) application 
• Child with Complex Needs Referral Form

For Tailored Plan Medicaid Members

• TCM change request form
• Stop Getting TCM
• PCP change request form
• Member and Recipient Portal Requests
• Check Claim Status
• Appeals Submission Form

For NC Medicaid Direct

• TCM Change Request Form
• Stop Getting TCM
• Member and Recipient Portal Requests
• Check Claim Status
• Appeals Submission Form

For State-funded Recipients

• Member and Recipient Portal Requests
• Check Claim Status
• Appeals Submission Form
• State Funded Provider Change Request Form

• 2023 Annual Report
• 2023-2024 Cultural Competency Plan
• 2023-2024 DEI Report
• Agency with Choice & Employer of Record - Individual & Family-Directed Supports
• Agency with Choices Handbook Supplement
• Do you need Respite?
• Employer of Record Handbook Supplement - Individual & Family-Directed Supports
• Employer Resources & Forms Handbook - Individual & Family-Directed Supports
• Fact Sheet Community Navigator
• Fact Sheet-Duties of Representative
• Fact Sheet-Individual Goods and Services
• Fact Sheet-Overview Individual & Family Supports
• Health Equity Report
• HOP Member Rights and Responsibilities
• HOP Services Definitions
• How can I have a Healthier Lifestyle?
• How do I get Private Duty Nursing?
• Hurricane Season Readiness
• Hypertension: High blood pressure
• NC Help Line for Children & Youth with Special health Care Needs
• NC Medicaid NEMT Flyer
• Notice of Privacy Practices/ Member Rights & Responsibilities
• Quit for Life Flier.
• Road2Ready Providers Toolkit
• Trillium Beneficiary Responsibilities NC Innovations
• What if your provider is Out of Network (OON)?
• What is Asthma?
• What is Diabetes?
• What is Medicaid Direct?