Mental Health Parity and Addiction Equity Act
For Members
There are federal laws like the Mental Health Parity and Addiction Equity Act of 2008 that Trillium must follow. This law requires health plans to treat behavioral health services the same as physical health services. Rules for mental health and substance use services must be like those for medical or surgical services. This includes limitations like copays, visit limits, and prior authorization requirements.
To learn more about your covered services, please review your member handbook. Our Benefits also describes how we manage the plan based on our policies, federal and state laws, and regulations.
For more information about your services, please call Trillium at 1-877-685-2415.
For Providers
Clinical pathways and QA Review Tool are posted below for the 30-day open comment period. Please be sure to note the pathway you are commenting on when providing input using this link.
Clinical Pathways
- Adult ADHD Clinical Pathway
- Clinical Pathway for Adults with Anxiety
- Adult Clinical Pathway for Adults with Bipolar Disorders
- Clinical Pathway for Adults with Borderline Personality Disorder (BPD)
- Clinical Pathways for Tx of Depression
- Adult Clinical Pathway for Post Traumatic Stress Disorder
- Adult Clinical Pathway for Eating Disorders
- Adult Clinical Pathway for Obsessive Compulsive Disorder
- Clinical Pathway for Adults with Schizoaffective
- Clinical Pathway for Adults with Schizophrenia
- Clinical Treatment Depression Pathway Depending on Severity
- Clinical Pathway for PTSD for Children and Adolescents
- Clinical Dx and Treatment Pathway for Children/Adolescents with Schizophrenia
- Clinical Dx and Treatment Pathway for Children/Adolescents with Bipolar Disorder
- Clinical Dx and Tx Pathway for Oppositional Defiant Disorder
- Clinical Dx and Tx Pathway for Conduct Disorder
- Clinical Pathways Outpatient for Child/Adolescents with Depressive Symptoms
- Clinical Pathways for Disruptive Mood Dysregulation Disorder (DMDD)
- Child/Adolescent Clinical Pathway for Eating Disorders
- Clinical Treatment Pathway for Anxiety and OCD Treatment
- Clinical Diagnostic Pathways for Anxiety or OCD
Additional Explanations for Selected Diagnoses
Updated as of March 3, 2025
Providers Questions
The submission link was deactivated on Feb. 28. Future questions should be submitted to NetworkServicesSupport@TrilliumNC.org
Please contact Trillium’s provider service line or email below with specific questions not related to Mental Health Parity.
Trillium Health Resources
Provider Support Services: 1-855-250-1539
NetworkServicesSupport@TrilliumNC.org