Mental Health Parity and Addiction Equity Act

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For Members

There are federal laws like the  Mental Health Parity and Addiction Equity Act of 2008 that Trillium must follow. This law requires health plans to treat behavioral health services the same as physical health services. Rules for mental health and substance use services must be like those for medical or surgical services. This includes limitations like copays, visit limits, and prior authorization requirements.

To learn more about your covered services, please review your member handbook. Our Benefits also describes how we manage the plan based on our policies, federal and state laws, and regulations.

For more information about your services, please call Trillium at 1-877-685-2415.


For Providers

Clinical pathways and QA Review Tool are posted below for the 30-day open comment period. Please be sure to note the pathway you are commenting on when providing input using this link.

 

Clinical Pathways

Providers Questions

The submission link was deactivated on Feb. 28. Future questions should be submitted to NetworkServicesSupport@TrilliumNC.org

Please contact Trillium’s provider service line or email below with specific questions not related to Mental Health Parity.

Trillium Health Resources

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Provider Support Services: 1-855-250-1539
NetworkServicesSupport@TrilliumNC.org

Trillium Benefit Plans and Service Definitions

MH Parity and Addiction Equity Act Kickoff - January 21, 2025

Presentation Recording

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